Well and pump service that checks the pump last
Most of what feels like a failing pump is not one. We test the whole system in the order things actually cost — cheapest cause first — and the price is in writing before anything comes out of the ground.
- National Ground Water Association
- Colorado Water Well Contractors Association
- Bonded & insured
- Free estimates and project quotes
Why people call
It usually starts as one of these
None of these tells you the pump is the problem. Every one of them gets blamed on the pump.
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The pressure dropped off
Usually gradual, over weeks. The most common call we get, and the one most often misdiagnosed as a dead pump.
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The pump keeps clicking on and off
Short-cycling is nearly always the pressure tank, not the pump — and it will destroy the pump if it is left alone.
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No water at all
Before it is a pump, it is a breaker, a pressure switch, a control box or a wire. Those are the cheap ones and they fail far more often.
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The pump runs and will not shut off
A leak on the line, a stuck switch, or a well that is not keeping up. Three very different bills.
What this covers
The whole supply side, from the casing to the tank
Service and repair on private water systems. We do not drill new wells, and we do not work behind interior walls.
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Submersible and jet pumps
Testing, repair and replacement, including drop pipe, wire, torque arrestors and safety rope. Sized to the well and the household, not to whatever is on the truck.
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Pressure switches, control boxes and wiring
The cheapest failures in the system and the ones that most convincingly imitate a dead pump. Always checked first.
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Pitless adapters, well seals and caps
The connection between the well and the buried line, and the cover that keeps surface water and vermin out of your drinking water.
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Well screens, sediment and slow recovery
Sand in the fixtures, cloudy water after heavy use, or a well that runs down faster than it used to. Often a screen or a yield problem, not a pump problem.
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Well rehabilitation
Cleaning and redevelopment of an existing well that has lost production. This is the alternative to drilling a new one, and it is the one nobody with a rig will suggest.
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After-hours failures
The phone is answered 24 hours a day, Monday through Saturday. Being without water on acreage is not an inconvenience, and we do not treat it as one.
We work from the well to the building: casing, pump, controls, pressure tank and service line. Nothing behind an interior wall — no fixtures, no water heaters, no drains — and no new wells. If the problem turns out to be inside the house, we will tell you that rather than bill you to find out.
How a pump call goes
The order we work in
Same order every time, on every job: cheapest plausible cause first. The pump is the most expensive thing on a private water system, so it is the last thing we test — not the first thing we sell.
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You tell us what changed, and when
Whether it fell off gradually over a few weeks or quit all at once narrows the list more than most people expect. You do not need to know what the parts are called.
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Power and controls first
Breaker, pressure switch contacts, control box, wiring at the well head. These are the least expensive failures in the system and they imitate a dead pump almost perfectly.
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Then the pressure tank
Air charge and bladder condition. A waterlogged tank makes a healthy pump cycle itself to death — and replacing the pump would not have fixed it, so it would have failed again.
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Then the line and the screen
A leak between the well and the building, or a clogged screen or filter, drops pressure at the tap while the pump works harder than it should. Both are a fraction of a pump.
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Then, and only then, the pump itself
Draw test, motor insulation resistance and standing water level in the well. If the water level is the problem, that is a well problem, not a pump problem — and we will say so even though we cannot drill you a new one.
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The price is in writing before anything comes out of the ground
Free estimates and project quotes. One year on all labor and materials, five years on equipment as an authorized dealer. Colorado License #1447, bonded and insured.
You do not have to know what is wrong. That is the part we do.
- Free estimates — we quote after we diagnose
- One year on labor and materials
- Colorado License #1447
Why the cheap answer is safe to give
We can afford to tell you it is the cheap part
Not because we are nicer than the next outfit. Because of how this business is built — and all three of these are checkable.
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No rig to keep busy
A drilling rig is the most expensive thing a water contractor can own, and it has to stay working to pay for itself. We do not own one. A new well is not on our list of answers, because we could not drill it if we wanted to.
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We are a dealer, not a manufacturer
Authorized dealer — that is where the five-year equipment warranty comes from. We do not build pumps and we do not carry a quota on them. A pump we talk you out of costs us nothing.
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A wrong diagnosis comes back to us
One year on labor and materials means we are the ones who drive back out if the fix does not hold. Guessing expensive is not only dishonest here — it is expensive for us.
None of that is a claim about our character. You do not have to take our word for any of it — the license, the association memberships and the warranty terms are all verifiable, and they are the same on paper as they are on this page.
Questions we get asked
Before you call
We can tell you what it usually turns out to be and what it will take to confirm it. We will not quote a repair we have not looked at. That is how people end up paying for a pump that was never the problem.
Long enough that most people never think about one until it stops. Age on its own is not a reason to replace a pump — a working pump that is drawing normal current and reading a healthy insulation resistance is a working pump, however old it is. We replace pumps that test bad, not pumps that are old.
Usually not. Low pressure is far more often a pressure switch out of adjustment, a waterlogged pressure tank, a clogged screen or filter, or a leak in the service line — and every one of those costs a fraction of a pump replacement. The full list, in order of cost.
No, and we never have. There is no rig to keep busy, so a new well is not on our list of answers. It is the single most useful thing to know about who you are calling.
One year on all labor and materials. Five years on equipment as an authorized dealer. Bonded and insured, Colorado License #1447, members of the National Ground Water Association and the Colorado Water Well Contractors Association.
It helps for the first few minutes, because you know what the system has been doing and we do not. After that, no — most of the work happens at the well head and the pressure tank.
Still not sure which one of these it is? That is exactly what the call is for — and the estimate is free. Call (719) 859-1148
Making the call easier
What to have ready when you call
None of this is a test. You are not expected to diagnose anything — these four things just save us a trip to find out something you already know.
- How to find the place. Directions off the nearest numbered road, and anything a map will get wrong — an unmarked turn, a cattle guard, a gate that needs opening. Most of the properties we work on are not on a paved road.
- What changed, and roughly when. Gradually over a few weeks, or all at once on a Tuesday. That one detail rules out more than any other thing you can tell us.
- Whether you can hear the pump running. Running constantly, clicking on and off, or silent. If you cannot tell, that is a fine answer too — plenty of pumps are far enough from the house that nobody can.
- Anything that has been worked on before. A pump or tank replaced at some point, a line re-routed, a filter somebody put in years ago. Old work explains a lot of new symptoms.
If you do not know any of it, call anyway. We would rather come out and look than have you guess at something and put off the call another month.
Tell us what the water is doing.
We’ll tell you what it usually turns out to be, what it will take to confirm it, and what it costs — before we touch anything.
Call (719) 859-1148Answering 24 hours a day, Monday through Saturday
- Colorado License #1447 · bonded and insured
- One year on labor and materials, five on equipment
- Free estimates and project quotes — we quote after we diagnose
- NGWA and Colorado Water Well Contractors Association
Or have us call you back
If you are on bad signal or would rather not talk right now.